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Legal

Privacy Policy

Last updated: 8 October 2026

1. Data Controller

Minotera GmbH
Gruberstraße 1, Top Q1204g, 4020 Linz, Upper Austria, Austria
Email: office@minotera.com
Phone: +43 676 837 60 560

For data privacy inquiries, please contact: office@minotera.com

2. General Information

We process personal data exclusively in accordance with applicable data protection regulations (in particular the GDPR). This privacy policy informs you about the type, scope and purpose of the processing of personal data when using our website as well as in the context of contacting us and business relationships.

3. Data Processing When Visiting the Website (Server Log Files)

Each time our website is accessed, the web server/hosting provider automatically collects information and stores it in so-called server log files. This may include:

  • IP address or truncated IP address
  • Date and time of the request
  • Accessed page/URL
  • Referrer URL
  • Browser type/version, operating system
  • Transferred data volume, status codes

Purpose: Ensuring technical operations, IT security, error analysis and prevention of misuse.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in secure and stable operations).

Storage period: Generally only as long as necessary for the stated purposes; typically 14 days.

Fonts

The fonts of this website are stored on our own server and loaded from there. No data is transferred to font providers such as Google.

4. Contact (Email, Phone, Contact Form)

When you contact us, we process the data you provide (e.g. name, email, phone number, message content) to handle your inquiry.

Purposes:

  • Responding to inquiries
  • Pre-contractual measures or initiation of a business relationship

Legal bases:

  • Art. 6(1)(b) GDPR (pre-contractual/contract), where applicable
  • Art. 6(1)(f) GDPR (legitimate interest in efficient communication)

Storage period: Until the inquiry has been fully processed; beyond that in accordance with statutory retention obligations.

Inquiry form and appointment request

Through the forms on this website you can send us a message, an appointment request or an unsolicited application. For this we process your name, your company, your email address and the text of your message, and for an appointment request also your preferred time. The data is used only to handle your inquiry. It is stored in the inquiry inbox of this website and in our email mailbox.

Legal bases: Art. 6(1)(b) and (f) GDPR.

Storage period: We delete inquiries 90 days after receipt, unless a business relationship results from them; beyond that in accordance with statutory retention obligations.

5. Customer and Contract Data (B2B)

In the context of offers, projects and contracts, we process personal data of contact persons of our (potential) business customers (e.g. name, professional contact details, function, communication content, contract and billing data).

Purposes: Preparing offers, contract processing, project and service delivery, billing, accounting.

Legal bases: Art. 6(1)(b), (c) and (f) GDPR.

6. Recipients / Categories of Recipients

We only share personal data when necessary, in particular with:

  • IT/hosting service providers (website operation, maintenance, security services)
  • Communication/collaboration service providers (email, video conferencing)
  • Tax advisors/accountants/banks (in the context of business operations)
  • Legal advisors/insurance (for legal enforcement or defense)

7. Storage Period and Retention Obligations

We store personal data only as long as necessary for the respective purposes. Beyond that, we are subject to statutory retention obligations (typically 7 years for certain documents).

9. Your Rights

Depending on the circumstances, you have the following rights:

  • Access, rectification, erasure
  • Restriction of processing
  • Data portability
  • Objection to processing based on legitimate interests
  • Withdrawal of consent with effect for the future

10. Right to Lodge a Complaint with the Supervisory Authority

If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with the supervisory authority.

Austrian Data Protection Authority
Barichgasse 40-42, 1030 Vienna, Austria
Email: dsb@dsb.gv.at
Phone: +43 1 52 152-0

11. Changes to This Privacy Policy

We reserve the right to adapt this privacy policy to comply with changed legal requirements or changes to our services/data processing.