Privacy Policy

Minotera GmbH

Gruberstraße 1 Top Q1204g, 4020 Linz, Upper Austria, Austria

Email: office@minotera.com

Phone: +43 676 837 60 560

For data privacy inquiries, please contact: office@minotera.com

We process personal data exclusively in accordance with applicable data protection regulations (in particular the GDPR). This privacy policy informs you about the type, scope and purpose of the processing of personal data when using our website as well as in the context of contacting us and business relationships.

Each time our website is accessed, the web server/hosting provider automatically collects information and stores it in so-called server log files. This may include:

• IP address or truncated IP address
• Date and time of the request
• Accessed page/URL
• Referrer URL
• Browser type/version, operating system
• Transferred data volume, status codes

Purpose: Ensuring technical operations, IT security, error analysis and prevention of misuse.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in secure and stable operations).

Storage period: Generally only as long as necessary for the stated purposes; typically 14 days.

When you contact us, we process the data you provide (e.g. name, email, phone number, message content) to handle your inquiry.

Purposes:

• Responding to inquiries
• Pre-contractual measures or initiation of a business relationship

Legal bases:

• Art. 6(1)(b) GDPR (pre-contractual/contract), where applicable
• Art. 6(1)(f) GDPR (legitimate interest in efficient communication)

Storage period: Until the inquiry has been fully processed; beyond that in accordance with statutory retention obligations.

In the context of offers, projects and contracts, we process personal data of contact persons of our (potential) business customers (e.g. name, professional contact details, function, communication content, contract and billing data).

Purposes: Preparing offers, contract processing, project and service delivery, billing, accounting.

Legal bases: Art. 6(1)(b), (c) and (f) GDPR.

We only share personal data when necessary, in particular with:

• IT/hosting service providers (website operation, maintenance, security services)
• Communication/collaboration service providers (email, video conferencing)
• Tax advisors/accountants/banks (in the context of business operations)
• Legal advisors/insurance (for legal enforcement or defense)

We store personal data only as long as necessary for the respective purposes. Beyond that, we are subject to statutory retention obligations (typically 7 years for certain documents).

Our website may use cookies and similar technologies.

• Technically necessary cookies: Required for the operation of the website.
• Non-essential cookies: Are only set after your consent, if used.

You can withdraw or change your consent at any time via the cookie settings.

Depending on the circumstances, you have the following rights:

• Access, rectification, erasure
• Restriction of processing
• Data portability
• Objection to processing based on legitimate interests
• Withdrawal of consent with effect for the future

If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with the supervisory authority.

We reserve the right to adapt this privacy policy to comply with changed legal requirements or changes to our services/data processing.